Help & contact

Yes. Registration, items, offers, messages, groups, buying and selling are free — no joining fees, no monthly payments and no commission on deals.

In Explore. “Offered” shows what people offer — choose “⇄ Trade”, “🏷 Buy” or “🎁 Free” to narrow it down; “Wanted” shows what people are looking for.

Use your e-mail (we send a 6-digit code to confirm it) or continue with Google. Then fill in your profile so other traders know who they deal with.

Tap the flag in the header and choose a language. When you are logged in it is remembered for your account — e-mails come in that language too.

A country site (for example est.arambla.com), the European Union (eu.arambla.com) or the whole world (arambla.com). The flag in the header shows which region you are in.

Your country for things near you. The European Union if you are happy to trade, buy or sell by post across the EU. The whole world to see everything.

Tap the flag in the header and choose a region. Your account, items and offers stay the same everywhere.

In the European Union and the whole world you see items from many countries — the flag on each card shows where they are. On a country site, items from other EU countries appear only under “From across the EU”, when their owners send them by post.

In the European Union (if you live in the EU) and on the global site. As soon as your country gets its own site, your items move there automatically.

Yes. In the item form, tick all the countries where it should appear. With “Across the EU” it is also shown on the other EU country sites.

You agree on postage in messages — Arambla does not handle shipping or payments. Within the EU there are no customs; to and from countries outside the EU (for example the United Kingdom or Switzerland) duties and import rules may apply.

90 days. We remind you by e-mail 7 days before it expires and you can renew it for free with one click. Items of members who have not logged in for 60 days are hidden until they come back.

An item is visible when it is active (not a draft and not expired), not blocked by moderators and listed in an open region. Items of members who have not logged in for 60 days are hidden until they come back.

While an item is part of an open offer it is locked, so the other trader doesn't get a surprise. Once the offer is accepted, declined, cancelled or expired, you can edit it again.

Up to 10 photos per item, at least 350 × 350 pixels. The first one is the main photo — you can change it.

Tap ✎ on a photo — before or after saving. You can rotate it, zoom in, move it and crop it with a frame; “As in the catalog” shows how the card will look.

Tap ☆ in the corner of any photo. The main photo is the one shown on the item card in the catalog.

Open an item and tap “Make an offer”. On the trading floor pick their items and yours — several on each side if you like — add money or ask for some if the items allow it, and send.

72 hours. If there is no answer in time, the offer is declined automatically and all items are free again.

If an offer is not quite right, change the items or the money and send it back. You can go back and forth until you agree; the whole history is kept.

Yes, if the item allows it: you can add money to your items, ask for a top-up, make a money-only offer, or buy at a fixed price. Money goes one way per offer.

Some members give things away for nothing. Open the item and tap “Ask for it” — the owner chooses who gets it, then you agree on the pick-up in messages. To give something away yourself, choose “Free” in the item form.

Agree on the hand-over in messages, trade, then both of you leave feedback. Deals and good feedback raise your trader level.

Open the item and tap “Buy for …”. The seller gets your purchase request and confirms it on the offers page. Then you agree in messages how you pay and how you get the item.

In the item form under “How do you want to deal?” choose a fixed price (“Buy now”) or money offers. Your item then also appears in Explore under “🏷 Buy”. Trading stays possible unless you switch it off.

The buyer offers an amount on the trading floor. You accept, decline or send a counter-offer with another amount. The guide price (≈) helps buyers offer something realistic.

The seller has a price but is open to a lower offer. You can buy at the price straight away — or make a money offer.

You pay each other directly — Arambla never takes payments and never asks you to pay through a link. Safest is to pay when you get the item, in person. Never send money in advance to someone you do not know.

Talk to the other member first. If it is fraud or breaks the rules, use “⚑ Report” or the contact form, and leave honest feedback after the deal. Arambla is not a party to the deal and cannot refund money.

When you buy from a business seller (marked “Business seller”), EU consumer rights apply — for example the 14-day right of withdrawal. Between private persons these rules generally do not apply.

Yes. In “How do you want to deal?” tick money offers or set a fixed price. Trading stays on unless you switch it off. Arambla never handles payments — you pay each other directly.

Looking for something? Post a request — “Wanted” for goods or “Service wanted” for services — with a budget if you like. It appears in Explore under “Wanted”, and people who have it write to you.

The person who posted the request is open to giving one of their items instead of money, or together with money.

60 days, and you can renew it for free. In My requests you can pause it, resume it or mark it as found.

Only the two members of an accepted offer, once per deal. Feedback is shown on the profile.

Levels grow with satisfied partners — different people who left positive feedback after a deal: 🔄 Trader from 5, ⭐ Experienced trader from 20 (90%+ positive, answers 8 of 10 offers, 3+ months on Arambla), 🏆 Top trader from 50 (95%+ positive, no negative feedback in a year, answers 9 of 10 offers, 1+ year on Arambla). Ten deals with the same person count as one partner; if reliability drops, the level drops too.

Members who want things from the categories of your items and offer items in the categories you wish for. Say what you would like in return to get better matches.

Communities around an interest. Members share items with the group, talk in its forum and invite friends. You can join groups or create your own.

Add a member as a friend on their profile to follow their activity — new items and requests, groups, forum posts, feedback. Offers, deals and messages never appear there. In Settings → Privacy you decide who sees your own timeline.

One vote per member; the results appear after you vote. A new poll comes from time to time.

Use “⚑ Report” on the listing, profile, post or feedback, or the contact form (topic “Report a user or listing”). Our moderators review every report and tell you the decision in your messages.

You get a message with the reasons and a link to appeal. Appeals are free, possible within 6 months and reviewed by another moderator.

Only your friends, unless you change it. In Settings → Privacy you choose: everybody, friends only, or nobody.

Not unless you want them to: your online status, last visit and time online are hidden. To show them, switch on “Show my online status to others” in Settings → Privacy & e-mails.

Your listings and requests — yes. The profile page of a private person — only if you switch on “Let search engines show my profile” in Settings → Privacy. Company profiles can always be found.

Settings → Privacy lets you switch off e-mails for messages, offers and questions about your items, and the newsletter.

Settings → Privacy & e-mails → “Download my data”. You get a ZIP with a readable page, a JSON file and your photos.

Settings → Close account. Tell us why, confirm, and your open offers are cancelled automatically.